filters
state:
Show
city:
Show
product:
Show
Burberry - Ripped on second use.
I bought my precious 4 years ago brand new at holt renfrew Calgary for $1,400 +gst I believe. It's so precious to me that I only used it twice. 1st use I stained it with my black dress, I was so pissed of with myself but that's ok probably my bad for not noticing the...
Read more
1.9
#1127066
Reply to reviews
I was shopping at Burberry at Yorkdale and looking for clothes. An Asian Male Sales went over the line being awkward. Touching females and staring down at the location Yorkdale. Felt very uncomfortable in the process. Did not know the guy and the guy kept checking any...
Read more
#1090541
Reply to reviews
Burberry - Poor Quality & Poorer Customer Service
Burberry - Poor Quality & Poorer Customer Service
Burberry - Poor Quality & Poorer Customer Service
Burberry - Poor Quality & Poorer Customer Service
Burberry - Poor Quality & Poorer Customer Service
Burberry - Poor Quality & Poorer Customer Service
Burberry - Poor Quality & Poorer Customer Service
My husband bought me a wool Burberry coat for my birthday. I wore it very lightly for less than a year and the inner lining shredded on both shoulders, down the arms, at the back of the coat, and both pockets. On top of all of that the outer coat split in the shoulder...
Read more
1.9
I didn't like
  • Quality
  • Customer service
#1016292
Reply to reviews

Burberry Customer Care Review

Burberry
#988252
1.0
Details
Worst customer service You don't get what you asked for Will never order again from them
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website

Service Review

Burberry
#972489
1.8
Details
Dear sir I had a very bad experience in Sydney shop. I hope to complain about this. Pls contact me at 0431057690. Pls Thank you
Comment
Show
Customer service
Discounts and Special Offers
Price Affordability
Product or Service Quality
Value for money

Short Review on November 21, 2016

Burberry
#958902
Horrible customer service. Went to return an item and have not received my money back; it's been TWO MONTHS.
Comment
Show

Burberry Customer Care Review

Burberry
#949818
Never use them ever. Order through Neiman or saks.worst customer care ever!!! Warning you. Never
Comment
Show
Burberry -- Poor quality and lying customer service
Burberry -- Poor quality and lying customer service
Burberry -- Poor quality and lying customer service
I ordered a coat on Burberry website on January 2017, and found out the inner lining was messy that even my old Zara coat was better than Burberry one, so I took it back to the store and the sales associate said they could repair for me. A week later, I got the notice...
Read more
1.7
I liked
  • Live chat on website
I didn't like
  • Retail customer service
  • Quality of product
#1005287
Reply to reviews
Bought this lovely cardigan directly on Burberry.com. It was the first Burberry item I ever bought. The package arrived on time in a beautiful box. Upon inspecting the garment, it was really obvious there was a problem with the stitching. I contacted Burberry and sent...
Read more
2.6
#989843
Reply to reviews
Ordered a pair of shoes for my girlfriend at first Christmas Day. Chose for the faster express shipping with extra costs of 20 euros. Now at 27 December after Christmas the package is still waiting to be shipped. At 30 December I will be abroad so if it's not there she...
Read more
1.8
#980357
Reply to reviews
I just went through similar situation. Called Burberry to have my package on hold at the UPS location since I can't be home at the time of delivery. The guy was super nice and helpful at the phone, he called the UPS and called me back gave me address of UPS location....
Read more
#974029
Reply to reviews
They are the wrost,I made a purchase on Friday for 3 day shipping because I needed it for Saturday, on Tuesday @7:17 pm they sent me a email telling me pay pal didn't process the payment, when I called now to see what the problem was, they said they didn't see that...
Read more
#841497
Reply to reviews
WIFE PURCHASED TIE AT SAKS HERE IN LAS VEGAS , DID NOT LIKE IT SO PUT ON EBAY TO RE-SELL BURBERRY FILED COMPLAINT AND HAD ME SUSPENDED FOR 30 DAYS CLAIMED TIE WAS COUNTERFIT, BURBERRY REFUSED TO HELP ME GET REINSTATED, SENIOR CITIZEN HERE AND RELY ON INCOME FROM EBAY...
Read more
1.0
I didn't like
  • Not understanding
#815474
Reply to reviews
NEVER EVER EVER EVER BUY A WATCH FROM THEM. MY WATCH HAS BEEN GETTING "SERVICED" FOR THE LAST 4 MONTHS AND FOR WHAT?? A BATTERY. 1000 DOLLAR WATCH SHOULDNT NEED A NEW ONE FIRST OF ALL BEFORE IT EVEN COMES A YEAR OLD BUT ON TOP OF THAT I HAVE HERD FROM NOBODY . NO CALLS...
Read more
1.0
#808412
Reply to reviews