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My Burberry bag is torn , customers service asked me to pay shipping and repair fee! Poor quality is not a customer 's fault, choosing Burberry is a customer 's a huge mistake! Being a loyal customer since 1999 I feel cheated .

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss bad quality of burberry handbag. Burberry needs to read this review and look into the issue (if any) according to poster's claims.

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